Frequently Asked Questions
Post-construction cleaning does not fall within the parameters of our online booking form, however we’re happy to provide a quote after an in-person visit from our team.
To ask about post construction cleaning projects, please email us at: [email protected].
In your message please provide your name, the interested party, total square footage, total amount of cleaners needed, and time frame for completion.
First time clients who haven’t had their home cleaned professionally within the last month will need to add the First Time Clean option in the Extras section in order to give our crew members the time they need to achieve the high-quality results we’re known for. Once that’s complete, our Standard Clean is the perfect choice for weekly/biweekly/monthly cleans moving forward! Otherwise, we cannot guarantee the best level of service.
Living Areas & Bedrooms
Bathrooms
Kitchen
Standards for cleaning of commercial and event spaces vary by situation. As such we want to make sure we make the correct assessment on your needs. Please contact us for an in-person assessment.
Have an Airbnb or short-term rental inquiry? Reach out to us!
You can submit requests for commercial or event spaces 24 hours/day on Commercial Quotes page here: Commercial Quotes
First-time clients who haven’t had their home cleaned professionally within the last month will need to add the First Time Clean option in the Extras section in order to give our cleaners the time they need to achieve the high-quality results we’re known for.
Living Areas & Bedrooms
Bathrooms
Kitchen
You can book your Victoria BC cleaning services 24 hours a day on our booking page here.
Whether you’re moving in or packing up to move, our Move In/Move Out option provides a thorough cleaning for your apartment or home. We only ask that you ensure our cleaners have access to electricity and water supply.
Please note, if the space is particularly dirty, we may need to add the First Time Clean service to your order to give our cleaners time to complete their work.
Living Areas & Bedrooms
Bathrooms
Kitchen
We price based on the number of bedrooms and bathrooms in the home. Select the number and the price is shown instantly on the website.
We do our best to provide exceptional service, but there are certain things that we cannot offer/guarantee. Liability, safety, and the highest quality are considered at all times. If you are unsure about your cleaning or an item below, please call us to discuss!
We do not provide the following services:
You can book your next clean service 24 hours/day, 7 days/week on our booking page, here.
For a full rundown of our terms and conditions, please see: Terms and Conditions.
For one, two and three bedroom homes, we send a single cleaner. For large home with four bedrooms or more, we typically send a team of two, although recurring cleaning services may only need one. Have a unique space? Email us at: [email protected], call us at: 425-333-1077.
We prioritize flexibility and transparency for Redmond Cleaning Co. cleaning services. We don’t provide long-term contracts but instead, we offer recurring bookings with transparent, flat-rate pricing. We believe this allows our customers to select the services they need, when they need it and see the cost upfront. This approach ensures that both our customers and cleaners have the freedom to adapt to changing needs.
You can book our cleaning services 24 hours/day on our booking page here.
Sure thing! Simply respond to your confirmation email or log into your account and add any comments you would like to be applied to your service.
We will soon offer a flexible hourly booking option for clients who need specific areas cleaned. While current cleaning options are designed for comprehensive home cleaning based on the total size of your home, we understand that some clients may have unique needs. For now, please contact us to discuss your specific requirements for cleaning services if you only need specific areas cleaned. We’re happy to work with you and provide reasonable flat rate pricing.
You can find our contact information here: Contact Us.
We hate you see you go! If you need to cancel for any reason, feel free to email us at [email protected], call or text us at 425-333-1077. We’ll take care of your cancellation at no extra charge with 24 hour notice, otherwise, there is a $99 cancellation fee.
We have three levels of security in place. First off our booking page is protected by extended validation SSL. Secondly, our booking form has it’s own layer of 256 bit security. Third, credit card transactions are processed by stripe and is layered on their own 256 security protocol. In addition, no credit card numbers are stored in our system (only a token that allows us to charge the card). Rest assured we take security very very seriously.
We provide services to a majority of the contiguous King County neighborhoods including Mercer Island and parts of Lynwood. For specific regions please reach out to us: [email protected].
Standard cleaning takes into account everything that involves cleaning a home or apartment. Cleaning/vacuuming floors, cleaning bathrooms, kitchen, living room, dusting, etc. We do offer extra services like cleaning inside the fridge and inside the oven, and those can be selected on the booking form when you select service.
Yes, we provide all cleaning supplies, products and equipment, unless there is a specific request for a certain service.
Simply head to our booking page here and schedule your appointment online. Alternatively, you can give us a call at: 425-333-1077 if there are any issues at all.
All of our folks are interviewed and pass a nationwide detailed background check. Only about 2% of the people that apply end up working as a Redmond Cleaning Co. certified cleaner.
If something goes wrong we’re here to make it right. Please let us know right away and we’ll be there to take care of it. Reach us at 425-333-1077. That’s our promise to you!
Yes, they do. We run a detailed nationwide background check on all applicants as the last step in our pre-screening process.